Legal

Refund & Cancellation Policy

Draft

This page is provided in good faith as a working draft and is pending final legal review. The windows and timelines below describe our intended policy and may change before publication.

We want you to enrol with confidence. This policy explains when a cancellation qualifies for a refund of the one-time program fee and how the process works. All amounts are in Indian Rupees (INR).

Cancellation windows

  • Full refund — if you cancel at least 7 days before the program start date, you receive a full refund of the fee paid.
  • 50% refund — if you cancel within 7 days of the start date but before the program begins, you receive a refund of 50% of the fee paid.
  • No refund — once the program has started, or once you have accessed any live session or recording, the fee is non-refundable.

How refunds are processed

Approved refunds are returned to your original payment method through our payment partner, Razorpay. Once approved, refunds are typically processed within 5–7 business days; the time it takes to appear in your account may vary depending on your bank or provider.

How to request a refund

Email us at info@nedc.example with your registration details — the name and email used to enrol, the program and cohort, and your order or payment reference. We will review your request and confirm the outcome by email.

For any questions about a cancellation, you can also call us at +91 00000 00000.

Last updated: this date will be set when the policy is published.